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What is good parent communication and why is it important?

Good parent communication is a huge part of any positive childcare experience. Parent communication doesn’t only play a part in the trust building process between parents and the school, but having multiple adults actively involved can also help the child’s learning development.

In order for parent-school communication to work, a structure must be in place from the beginning. At the admission stage, it should already be clear to both parties how they will interact with each other and how regularly they meet outside drop-off and pick-ups. A good relationship, like any, is built on mutual trust and understanding, respect and transparency.

It is also easier to provide individual care to each children when there is a two-way view into the children’s lives, ie. parents knowing what potential difficulties the child is experiencing at childcare and vice versa.

Students, who experience a lot of support from home and from their educators, engage less likely in negative behaviour.

When a childcare centre makes it easy for parents to get visibility into their children’s activities on a daily basis, it adds a new level of transparency, leading to a more trusting relationship and parents feeling involved.

The role of education technology in childcare

It is quite common these days for a childcare centre or kindergarten to have some in-house or external technology to help with learning tracking, lesson plan delivery and documenting children’s development and daily activities. This kind of educational technology often extends to communications between parents and staff. At North Star, we use a platform, which benefits not only the administrative staff, but also the teachers and the parents. Teachers can use the platform for daily programme delivery, student assessment and documenting the learning activities. Parents can get daily insights and periodical reports about their children’s activities.


Traditional methods of communication are still important

While education technology, different apps and platforms are extremely useful and effective in today’s communications, there are still many more traditional ways to build connections between parents and the centre;

Open house events
Open house events are a great way for parents to get to experience the environment their children spend their days in, first hand. It also offers the the centre an opportunity to introduce new learning spaces and for example explain the pedagogical reasoning behind design choices. Often children feel very proud showing their parents around in “their own world”.

Parent evenings
Parental evenings are a good way to collectively share information about the preschool, the ongoing learning period, themes and projects, holiday times, changes in processes and anything else that involves the entire group. They allow parents to ask questions that might benefit others too, and add a sense of community. These events offer valuable networking opportunities for the parents too who might be in a need of peer-to-peer support!

Parent-educator meetings
Parent-educator meetings are very important in the individual care of each child in the preschool. In these meetings, parents and educators discuss the child’s learning development, any difficulties, achievements and their individual early childhood education plan. Parent-educator meetings are an opportunity to ask questions, gain important information and agree on the best ways and approaches forward.

We utilise monthly/quarterly newsletters to share what’s been happening at the centre in the last while. This could be for example sharing pictures of the children’s artwork and explaining why a certain thematic project was important and what the children learnt during it.

How to overcome challenging relationships?

For some parents, starting childcare can be the first time they’re trusting their child with someone else for long periods at the time, and therefore especially emotional. Some parents might experience feelings of worry and this can easily translate to the school staff as disappointment or not trusting their work.

For educators, it’s important to acknowledge that every parent wants the best for their child. Parents are valuable partners who can help teachers to gain insight into their child’s personality, interests and home behaviour. Educators, on the other hand, will learn to know the child as a learner and how the child behaves and interacts in the classroom. Forming a holistic view of the child is important because only through that understanding can the teachers best support the child’s overall learning and development – and this can only be achieved through cooperation and open communication between parents and teachers.

At North Star, a lot of time and consideration is spent on building strong and open relationships between us and parents through multiple methods and platforms. The wellbeing of the children is always at the heart of everything we do and the best way to ensure this is through supporting the child from all sides together.


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